Lollipop Lane Terms and Conditions
1.1 This is the Lollipop Lane website ("Website") which is owned and operated by Lollipop Lane Limited (Company No. 7136847) whose registered office is 31 Sackville Street, Manchester, UK, M1 3LZ and whose trading address is at Unit 39 & 40, Oakhill Industrial Estate, Devonshire Road, Walkden, Greater Manchester, M28 3PT ("we", "us").
1.2 By purchasing any product (the "Product") and by using this Website you agree that you have read and you agree to be bound by and comply with these Terms and Conditions as well as our Privacy and Cookies Policy . Your statutory rights are not affected.
1.3 We reserve the right to change the content of this Website, including these Terms and Conditions at any time without notice by posting such changes on the Website. It is your responsibility to familiarise yourself with the Terms and Conditions regularly to ensure that you are aware of any changes. Your use of the Website after a change has been posted will signify your acceptance of the modified Terms and Conditions.
1.4 You should print a copy of these terms and conditions for your future reference.
2 Purchase of Product
2.1 Our placing of a Product on our Website is an invitation to accept offers for such Product and is not an offer to sell at the listed price nor is it binding on us. We are under no obligation to accept your order (whether or not the order has been confirmed and the credit card been charged).
2.2 Photographs and videos of Products are given for illustrative purposes only. Product colours and details may vary from the actual presentation of the Product. We will use reasonable endeavours to ensure that at the time of publication on our Website, all Product descriptions are accurate in all material respects but you acknowledge that errors and omissions may occur. All measurements and weights are approximate. Please note that the Product details and/or specification as set out on the Website are subject to change without notice and we reserve the right to change them and to withdraw particular Products as we consider necessary or desirable.
2.3 You must be over 18 years of age to place an order for a Product.
2.4 We will acknowledge by e-mail your order for a Product at the time you place your order. Please note that this does not mean that your order has been accepted. We will notify you within 2 working days of such email whether we have accepted your order in whole or in part. At the same time if we have accepted your order in whole or in part we will notify you of delivery dates. For the avoidance of doubt, we will not be obliged to supply any Product which may have been part of your order but which we have not accepted to supply for whatever reason.
2.5 In the event a Product is listed at an incorrect price due to a typographical error, we will notify you of the correct price by e-mail and we will give you the choice of either purchasing the Product at the correct price or cancelling your order. If you confirm you want the Product at the corrected price we will deliver the Product to you. If payment has been charged for the purchase and you cancel your order we will, on return of the Product (if the Product has been sent out) immediately issue a refund.
2.6 Any order (whether or not accepted) is subject to availability of the Product. If the Product becomes unavailable prior to delivery we will notify you and give you the choice of a refund or of purchasing an alternative Product.
3 Cancellation of contract by you
3.1 Subject to the exclusions listed in condition 3.2 below, and provided you have not used the Product, you may cancel the contract at any time up to and including the seventh working day after the day on which the Product is delivered to you by notifying us in writing by email or where email is not available to you, by post at the addresses set out in the 'Contact Us' section at the end of these Terms and Conditions.
3.2 You may not cancel the contract under this condition 3 if:
(a) the Products have been tailor made to your specification;
(b) the Products have been personalised or customised in any way, by us or by you or by a third party (including but not limited to, Products which we have customised for you at your request by way of choice of name or message);
(c) the Products, by reason of their nature, cannot be returned. For example purposes only, for reasons of hygiene; and/or
(d) the Products are liable to deteriorate or expire rapidly
(e) the Products have been assembled e.g. furniture
3.3 If you cancel the contract you must:
(a) return the Product to us at the address set out at the end of these Terms and Conditions at your own risk; and
(b) contact us in advance of returning the item to receive a returns authorisation code and to arrange collection. If you cancel the contract and then you receive the Product you must not unpack it from its packaging but must immediately send it back to us in accordance with the above. In any event, you must return the Product to us within 14 days of receiving it at your risk.
3.4 If you do not return the Product to us within 14 days we will contact you. If we have to collect it from you more than 14 days after you receive the Product we will deduct any costs we incur in recovering the Product from your payment to us prior to re-crediting your charge card.
3.5 Provided that we receive the Product in the condition it was in when delivered to you with the original Product packaging in reasonable condition given its purpose, then we will re-credit your charge card with the amount debited for your order for the Product in question as soon as possible and, in any event, within 30 days of receipt of the Product. For the avoidance of doubt, you shall be responsible for ensuring that the Product and original packaging is returned to us in the stated condition and if any additional packaging is required in order to do this then you shall be responsible for obtaining and the cost of such.
3.6 Until you return the Product to us you must keep it in your possession and take reasonable care of it.
4 Product Guarantee
4.1 We want you to be happy with everything you buy from us. All of our products have been designed and produced to high quality standards. We are confident that you will be pleased with your purchase, however, for total peace of mind (subject to the remainder of this condition 4) if for any reason you are not satisfied with a Product purchased from the Website, we will exchange it for another item of your choice or refund the price paid provided you have not used the Product and you return it to us as set out below within 365 days of the date of your order. Your statutory rights are not affected by our product guarantees and after sale service. For the avoidance of doubt, this guarantee only applies to Products purchased directly from the Website, as can be reasonably evidenced by you. Further, you understand that the Product Guarantee detailed in this condition 4 is separate from and distinct to your right to cancel the contract under condition 3.
4.2 The guarantee detailed in condition 4.1 above does not cover:
(a) Products that have been used;
(b) self assembly furniture items once they have been assembled (in whole or in part);
(c) Products that have been tailor made to your specification including without limitation a Product which you have chosen the fabric or other material for;
(d) Products which have been personalised or customised in some way, whether by us, by you or by a third party, including but not limited to Products which have been personalised by way of a personal message or inscription;
(e) Products which are of such a nature that they cannot be returned, for example due to hygiene reasons;
(f) Products which are likely to expire or deteriorate rapidly, such as fresh foods; and/or
(g) any other Product that for any reasonable reason we shall not be able to resell.
4.3 Subject to condition 3 above and condition 5 below, and at our discretion, we shall provide a refund of the purchase price paid by you for any Product returned within 365 days starting the day you order the Product, provided that:
(a) the Product has not yet been used; and
(b) you contact us in advance of returning the item to receive a returns authorisation code and for us to arrange collection using our chosen carrier;
(c) a reasonable reason for the return is given and where applicable, evidenced; and
(d) all items must be returned strictly in an unused condition, in their original packaging and with all original tags attached.
Items that are not returned in accordance with the above and have not been given a returns authorisation code will not be accepted.
4.4 Where you wish to exchange the Product for one which is a different price, you must pay us the difference in advance where the new Product is more expensive than the original Product, or where the new Product is cheaper, the difference will be refunded to you.
4.5 Where the Product which you are returning for refund was purchased with a credit or debit card, we will credit the refund payment to the same credit or debit card. If the card has expired we will issue the refund by cheque.
4.6 In relation to the first Product from a single order that you request to return under this condition 4, we shall not charge you a collection fee in respect of our first attempt to collect such item. However, we reserve the right to charge £10 (or such other amount as we deem reasonable from time to time) for any subsequent attempt to collect such item and/or for collection of any further Product from a single order which you request to be returned under this condition 4.
5 Defective Goods
5.1 If the Product delivered is defective, not what you ordered, or damaged on delivery please notify us straight away and in any event within 3 days of delivery and we will arrange for the Product to be collected. You should keep your delivery note.
5.2 For 12 months from the date of delivery of the Product to you, we will repair, replace or refund you for the price paid for any Product which is found to be incorrect or damaged or defective provided you notify us in writing within the 12 month period. Please notify us promptly in the event that you become aware of any such damaged, incorrect or defective Product.
5.3 If you opt to exchange the Product, any additional payments must be included with the returned Product. A replacement Product will not be despatched until such payment has been received.
5.4 Risk in the Product passes to you when the Product is signed for at the delivery address stipulated in your order. We accept no responsibility for any damage or loss to the Product after risk passes.
5.5 Ownership of the Product will only pass to you when we receive full payment of all sums due in respect of the Product, including delivery charges.
6 Prices and Payment
6.1 The prices for the Products are as set out on the Website and are:
(a) inclusive of VAT, where applicable; and
(b) inclusive of postage and packaging for all UK despatches,
unless stated otherwise on the Website. Please contact us at the address detailed at the bottom of these Terms and Conditions for information regarding postage and packaging if you wish to purchase multiple Products and/or delivery is outside the UK. We reserve the right not to deliver to any address (whether in the UK or otherwise) at our discretion.
6.2 Deliveries to the Scottish Highlands and Irelands, and Ireland, will be charged at £15. These will be delivered under a 2-3 day delivery service.
6.3 Payments must be made by credit or debit card or Pay Pal and we shall not despatch any Product until we receive confirmation of payment.
6.3 Your payment will be processed by a secure connection at the time you place your order on the relevant section of the Website.
6.4 When payment is made, secure server software encrypts all your payment card details. The process scrambles all the information. Your browser will confirm that you are shopping in a secure environment by showing either a locked padlock icon or an image of a padlock next to the payment details in the relevant area of the Website.
7.1 We aim to operate a 24 hour delivery service for all orders received by 12.30pm Monday to Friday (excluding Bank holidays in England). We will make reasonable efforts to deliver your order to you within this timescale. Orders received after 12.30pm on a Monday to Friday, on a Saturday or Sunday or on an English Bank holiday will be deemed to be received on the next working day and delivered the following working day. For example, if an order is received at 3pm on a Wednesday, your order shall be deemed to have been received on Thursday and subject to us accepting the Order we shall use reasonable endeavours to deliver the Product on Friday.
7.2 We will inform you as soon as we can if we are unable to deliver the Product within the timescales detailed above and will notify you of the amended timescales. If we are unable to deliver the Product within 30 days of your order you may agree an alternative delivery period or you may cancel the order. In no event shall we be liable to you for any losses you may have for any delay in delivery.
7.3 We offer a door to door delivery service and you may stipulate an alternative UK delivery address at point of purchase.
7.4 You are responsible for inputting the correct delivery information at point of purchase. We cannot be held responsible for the submission of incorrect and inaccurate information. A signature may be required at the point of delivery and if you are ordering large items, you will be required to carry the objects into your house. Please make sure that you have made suitable arrangements to ensure that this is possible.
7.5 At the point of purchase you may register to receive a text notification on the day of delivery and we will use reasonable endeavours to give you a two hour delivery window but you understand that timeframes for delivery are estimates only and time shall not be of the essence in respect of delivery.
7.6 Should our attempt to deliver the Products fail for any reason, the Products will be returned to the nearest depot and a calling card will be left at the delivery address. We will use reasonable endeavours to make a second attempt to deliver the order within a reasonable period. If the second delivery fails for any reason, the order will be returned to us and we will use reasonable endeavours to contact you to re-arrange delivery. We reserve the right to charge an additional delivery fee for any further attempt at delivery once the Product has been returned to us.
7.7 We may, at our discretion, deliver your order in instalments.
7.8 Deliveries to main land UK will occur a £4.00 delivery charge, if the order value is below £19.99. However, delivery is free of charge for all orders valued above £19.99. Some exclusions may apply and deliveries to the Highlands and Irelands, Northen Ireland and Eire, will incur a fixed charge of £15 per order.
8.1 You must always read the instructions for assembly, storage and use supplied with the Products prior to use of the Product and ensure you comply fully with such instructions at all times.
9 Rules of Use of the Website
9.1 You agree:
(a) to not use the Website in any unlawful manner or in any manner that could disenable, damage or be otherwise harmful to the Website or any part thereof;
(b) that individuals and entities whose privilege to access the Website has previously been terminated by us may not register for an account;
(c) where applicable that you shall be solely responsible and liable for all any content or material, whether of an audio or visual nature and including but not limited to words, pictures, blogs, comments, biographies, case studies, programmes and podcasts posted on, by or via the Website (“Content”) by you and/or through your Website account;
(d) to not post any Content on or share with other customers via the Website which:
(i) is in any way offensive, harmful, unpleasant, inappropriate, threatening, fraudulent, defamatory, abusive, discriminatory, false, libellous, unreliable, misleading, harassing, intimidating, infringing, obscene, unlawful or otherwise objectionable (each being an "Objectionable Nature");
(ii) infringes any third party's rights including, without limitation, the intellectual property rights of any third party;
(iii) contains any personal or private information regarding any third party, including but not limited to addresses, phone numbers, email addresses, financial information or passwords;
(iv) contains any links to third party websites which are or could reasonably be considered to be or to contain content of an Objectionable Nature; or
(v) you do not have the necessary permission, licence or authority to post;
(e) to not use the Website in any manner which could be deemed to be of an Objectionable Nature;
(f) in the event that you become aware of any Content on the Website which is or could be considered to be of an Objectionable Nature you shall promptly notify us in writing of such; and
(g) where applicable, to keep your registration and account details secure and confidential, including but not limited to your user name and password, and to not share or disclose such information to any third party. You must notify us immediately if you become aware of any breach of this condition 9.1(g).
9.2 Whilst we may monitor the Content generated by customers and other users of the Website you acknowledge that we shall not be under any obligation to do so at any time. However, where you notify us in writing regarding Content on the Website in accordance with condition 9.1(f), we will review the Content in question and where we, in our sole discretion, deem it necessary or desirable, we shall remove or alter the relevant Content so that it complies with condition 9.1 above.
9.3 We reserve the right not to publish and/or to remove from the Website, whether on a temporary or permanent basis, at any time, any Content generated by you or a third party at our discretion and without notice.
10 Limitation of our liability
10.1 Whilst we have taken reasonable steps to ensure the accuracy and completeness of the information on this Website it is provided on an "as is" basis and we give no warranty and make no representation regarding the accuracy or completeness of the content of this Website including without limitation any Content not generated by us (for example, content generated by a customer or other user of the Website). Further, no warranty is given that the Website shall be available on an uninterrupted basis, and no liability can be accepted in respect of losses or damages arising out of such unavailability.
10.2 We give no warranty as to privacy and security other than as expressly stated in our Privacy and Cookies Policy [insert hyperlink].
10.3 Access to and use of this Website is at your own risk. We do not warrant that the use of this Website or any material downloaded from it will not cause damage to any property, including but not limited to loss of data or computer virus infection. We accept no liability for viruses. We recommend that you take all appropriate safeguards before downloading information or images from the Website.
10.4 You shall be responsible for monitoring all Content posted on the Website by you and shall ensure that any and all such Content complies with the Rules of Use in condition 9. You acknowledge and agree that although we provide Rules of Use for you and all third parties accessing and/or using the Website regarding conduct, use and postings on the Website, we do not control and are not responsible for any Content on the Website and we are not responsible for any content of an Objectionable Nature which you or any third party may encounter on or in connection with the Website.
10.5 In respect of any cause of action (including an action for negligence) arising out of or in connection with any purchase made from the Website, our entire liability shall be limited, to the extent that the cause of action relates to the items purchased on our Website to (at our option):
(a) repairing the defective Product;
(b) replacing the defective Product; or
(c) refunding the amount paid by you in respect of the Product purchased.
10.6 Subject to condition 10.5 our aggregate liability in respect of all causes of action arising out of or in connection with your use of the Website (whether for breach of contract, in negligence or any other tort, under statute or otherwise at all) will not exceed £10.
10.7 We shall not be liable to you for any:
(a) loss of profit; or loss of business; or depletion of goodwill and/or similar losses; or loss of anticipated revenue or savings (whether direct or indirect loss); or loss or corruption of data or information; or loss of use; or loss of contract; or loss of use; or
(b) any special, consequential, indirect or pure economic loss, costs, damages, charges or expenses; or
(c) loss or damage arising out of changes made to the Content of this Website by unauthorised third parties; or
(d) loss or damage to your, or any third party's data or records.
10.8 Notwithstanding anything in these Terms and Conditions we do not exclude liability for:
(a) personal injury and death caused by our negligence;
(b) fraud or fraudulent misrepresentation;
(c) any liability under the Consumer Protection Act 1987; or
(d) any breach by us of the warranty as to quiet possession implied by section 2 of the Supply of Goods and Service Act 1982
10.9 Except for any warranties expressly set out in these Terms and Conditions any warranties, conditions or representations whether implied by statute or otherwise shall be excluded to the fullest extent permitted by law.
10.10 You shall indemnify us and keep us indemnified in respect of any breach by you of the Rules of Use detailed in condition 9.1 above.
11 Promotions: these Promotion general terms and conditions apply to each and every Promotion.
11.1 In the event of any conflict Standard Lollipop Lane Terms and Conditions shall prevail over these provisions.
11.2 Lollipop Lane reserves the right to change the terms and conditions of its Promotions at its discretion.
11.3 A Promotion is an entitlement to a Discount (up to the amount stated) off a qualifying purchase. This may take the form of (but is not limited to) a bundled item, percentage discount, free product or discount code.
11.4 A Promotion is only valid on the Lollipop Lane website and for a qualifying purchase.
11.5 A Promotion is subject to availability and is not an indication of availability. In particular, Lollipop Lane reserves the right to cancel and or change Promotion. where the promotion includes the use of a code we reserve the right to and/or to reject redemption of a Promotional Code when the total value of the Promotional Codes already redeemed exceeds a certain financial value.
11.6 A Promotion may only be redeemed online at www.lollipoplane.co.uk and for a qualifying booking by entering the relevant Discount Code.
11.7 A Promotion can only be redeemed against a new purchase and cannot be redeemed against a purchase already made. We reserve the right to refuse return goods where a duplicate order is then made to secure a promotion.
11.8 A Promotion may be redeemed for 1 purchase unless specifically stated as otherwise.
11.9 A Promotional Code may not be used in conjunction with any other Promotional Code or Offer.
11.10 A Promotion is redeemed by entering its Code at the appropriate point on the online purchase process for a qualifying purchase
11.11 A Promotion has no cash value and cannot be redeemed for cash (or for benefits in kind such as gift vouchers).
11.12 Where products have been supplied FOC as part of a Promotion, these items may not be returned and exchange for cash.
11.13 A Promotion is only valid during the period identified.
11.14 Where the redemption of a Promotion is subject to a minimum spend requirement, redemption is only permitted in respect of the purchase of the qualifying products or values (as communicated to you when issuing the Promotional Code).
11.15 Where a Promotion has been communicated via email the Promotional Code is non-transferable and the email address provided in the booking must be the same as the email address to which the Promotion was sent.
11.16: Bundles: RRP shown are inclusive of discounts. No further discounts may be applied.
Promotions – Exclusions
11.17 Promotional codes may only be used to purchase Lollipop Lane goods. Third party products and non brands not owned by Lollipop Lane Ltd are excluded. Lollipop Lane value bundles are also excluded.
11.18. NEWSL1: 10% off voucher may not be used on Strollers and Woodland Travel Cots.
11.19: Free Cot Mobile Offer: items within the discounted gift offer are not included within this offer and will not count towards the £100 spend.
11.20: Service10%: This offer code is valid for one redemption per customer and must be redeemed by March 31st 2013. The code may be redeemed against orders above the value of £19.99, and third party products and all value bundles cannot have the 10% applied against them.
11.21: HTOFF15%: This code is valid for one redemption per customer and may be used until February 17th 2013. Discount is applied at checkout and will be applied to orders £100 and over. Discount codes may not be used against Lollipop Lane £99 and £145 bundles, furniture or non Lollipop Lane products.
11.22:Stratford £100 Offer and Oakhill CotBed Offer: These will cease to be available on March 10th 2013. This offer may be removed at any time.
11.23: LLBIRTHDAY11: code may not be used against value bundles, or furniture.
11.23 SUMMER15 This code is valid for one redemption per customer and may be used until July 10th 2013. Discount is applied at checkout and will be applied to orders £100 and over. Discount codes may not be used against Lollipop Lane £99 and £140 bundles, Sale or promotional, furniture or non Lollipop Lane products.
11.24 LLROYALBABY: code is only only valid during the period identified and can only be redeemed against a new purchase and cannot be redeemed against a purchase already made. We reserve the right to refuse return goods where a duplicate order is then made to secure a promotion. Offer ends 9am 28/07/2013
11.25 THANKSJUL: This code is valid for one redemption per customers and expires Midnight on the 9th September 2013.Minimum order value of £35.00 and cannot be redeemed against; Promotional items, Bundles, Tweet Street & Speedy Pup Collections and Non Lollipop Lane Products.
11.26 NSCOMP15:This code is valid for one redemption per customers and expires Midnight on the 22nd September 2013.Minimum order value of £35.00 and cannot be redeemed against; Promotional & Sale items, Bundles and Non Lollipop Lane Products
11.27 THANKSAUG: This code is valid for one redemption per customers and expires Midnight on the 2nd October 2013.Minimum order value of £35.00 and cannot be redeemed against; Promotional items, Bundles and Non Lollipop Lane Products
11.28: save 10/15/20% : Codes cannot be used against bundles, and any items with discounts or included in 3 for 2 offers
12 Complaints Procedure
12.1 We are very proud of our high standards of customer service however, in the event that we fail in meeting these standards, please do not hesitate to contact our customer services team by email at email@example.com or by calling 01204 709333. Our aim will always be to deal with your complaint as soon as reasonably possible in order to try to reach a satisfactory conclusion on your behalf in order to retain your valued custom.
13 Intellectual Property
13.1 Except as otherwise expressly stated, all intellectual property including without limitation, patents, designs, copyright, trade marks (including without limitation the name "Lollipop Lane" and our logos), database rights, rights in and to confidential information and know-how and any rights analogous to the same subsisting anywhere in the world at any time in the Website, the Products, Lollipop Lane Limited or its business belongs to us or our suppliers and licensors as applicable. All rights, save as expressly granted, are reserved.
13.2 Any communications between you and us, such as email or other correspondence, in which you offer suggestions or comments for improving or modifying our Products will be deemed by us to be non-confidential and non-proprietary and you agree that such information may be used by us without any limitation whatsoever.
13.3 All Website design, text, graphics and video belong to us or our licensors. You are not permitted to use the Website in any way that may infringe the intellectual property rights contained in the Website. This means that you may not adapt, reproduce, publish, upload, extract, alter, store, post, redistribute, reutilise, retransmit or broadcast, all or any of the contents of the Website including but not limited to any trade marks or copyrighted material without our express permission. However, you are permitted to download and print out pages from the Website for the sole purpose of viewing for your own personal information.
13.4 In respect of any Content generated or otherwise created by you or on your behalf which is posted or at any time displayed on the Website, now or in the future, you hereby grant us a world-wide, non-exclusive, sub-licensable, royalty-free, perpetual licence to use, adapt, publish, copy and display such Content (in whole or in part) and to make derivative works of it.
14 Links to Third Party Websites
14.1 The use of third party websites is entirely at your own risk. Links contained in the Website will lead to other websites not under our control and we accept no liability for the content of any linked site or any link contained in a linked site. Links provided on the Website are provided to you only as a convenience and the inclusion of any link does not imply reliability and endorsement by us of the content of any third party's website.
14.2 These Terms and Conditions do not apply to any third party website linked to the Website. You should read the terms and conditions of those websites before using them and direct any questions or comments about the linked website's contents to the relevant website provider.
14.3 You are not entitled (nor will you assist others) to set up links from your own websites or any third party's website to the Website (whether by hypertext linking, deep-linking, framing, toggling or otherwise) without our prior written consent, which we may grant or withhold at our absolute discretion.
15 Electronic Communications
15.1 The communications between you and us may use electronic means, whether you visit the Website or send us emails, or whether we post notices on the Website or communicate with you via email. For contractual purposes, you: (a) consent to receive communications from us in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications would satisfy if it were in writing.
16.1 These Terms and Conditions, including the Privacy and Cookies Policy [insert hyperlink] represent the entire understanding relating to the use of the Website and supersede all other statements, representations or warranties (whether written, made by email or oral) made by us. You acknowledge that in entering into the contract you have not relied on any statement, assurance, representation or warranty (whether made negligently or innocently) other than as expressly set out in these Terms and Conditions (which includes our Privacy and Cookies Policy). Nothing in these Terms and Conditions shall affect the liability of either party in respect of any misrepresentation, warranty or condition that it makes fraudulently. Any rights not expressly granted in these Terms and Conditions are reserved by us.
16.2 If any provision of these Terms and Conditions are found to be invalid or unenforceable by a court, it will be severed from the rest of these Terms and Conditions which shall remain unaffected.
16.3 If we fail, at any time during the term of the contract, to insist upon strict performance of any of your obligations under the contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations. A waiver by us of any default shall not constitute a waiver of any subsequent default.
16.4 A person who is not a party to this contract is not entitled to enforce any of its terms under the Contracts (Rights of Third Parties) Act 1999.
16.5 We shall not be liable to you for any delay in, or failure of, performance of our obligations under these Terms and Conditions arising from any cause beyond our reasonable control including any of the following: act of God, governmental act, war, fire, flood, explosion or civil commotion, failure in information technology or telecommunications services, failure of a third party (including failure to supply data or stock) and industrial action.
16.6 These Terms and Conditions will be governed by and construed in accordance with the laws of England and Wales. Disputes arising in relation to or under this contract and/or relating to this Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
17 Contact Details
Lollipop Lane Limited
Address: Unit 39 & 40,
Oakhill Industrial Estate,
Tel: 01204 709333
Fax: 01204 578808